Leveringspolitik

SHIPPING

TYPE OF DELIVERY AND PRICES WITHIN DENMARK
Private Parcels by DAO, Postnord or DHL.
DKK 39,00
Free delivery on orders over DKK 300,00

TYPE OF DELIVERY AND PRICES WITHIN EUROPE
Private Parcels by UPS or DHL.
EUR 12,00
Free delivery on orders over EUR 75,00

TYPE OF DELIVERY AND PRICES OVERSEAS
Private Parcels by UPS or DHL.
EUR 25,00
Free delivery on orders over EUR 150,00

DELIVERY TIMES
The delivery times varies from country to country. The delivery times are approximate. During the sales seasons and other campaigns, the delivery times can be prolonged.

Denmark: 1-3 weekdays
Other Nordic: 2-6 weekdays
Faroe Islands and Greenland: 4-8 weekdays
Europe: 3-6 weekdays
Overseas: 4-8 weekdays

Weekdays does not include Saturday, Sunday or Public Holidays.

DELIVERY TERMS
Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses - not to PO boxes.
Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used.

PERSONAL PARCELS WITH YOUR PICK-UP OF THE PARCEL – WITHIN DENMARK
If you have you chosen a place of delivery that parcel will be delivered to the chosen shop or postal office. The parcel will be handed to you against showing personal identification documentation. The parcel will typically be held ready for pick-up at a maximum of 14 days before the parcel is returned to us as not delivered.

FOREIGN COUNTRIES
The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, friend, receptionist, etc.) may sign for the receipt with binding effect on you.

Our carrier will make at least two delivery attempts. At each delivery attempt, the carrier will leave a receipt which informs you about the details of the next delivery attempt and the possibility of a self-pickup. The carrier will usually keep the goods for up to 7 days before returning them to us as undelivered. Please note that our carrier can also deliver the goods to your neighbour if you have given your consent to this and if the circumstances allow it.

Please note that the risk of loss or damage to the goods passes to you after delivery. If the package appears to be damaged, you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us. Please read more under "Non-conforming goods and incorrect goods".

NORWAY
Import taxes should be paid by the recipient.

SEPARATE DELIVERIES
If your order consists of multiple goods, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain goods are delayed or out of stock at the time of order. You will be informed if your order is subject to separate deliveries. You will not be charged with additional delivery costs for separate deliveries.